Effective Date: February 28, 2026

This Privacy Policy describes how SurePro.construction (“SurePro,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, safeguards, and retains information obtained through SurePro.construction, related websites, communications, and services (collectively, the “Services”). This Privacy Policy is designed to provide transparency regarding our information practices while protecting the operational, legal, and security interests of the Company.
By accessing or using the Services, submitting information, scheduling service, or communicating with SurePro.construction through digital channels, you acknowledge and agree to the practices described in this Privacy Policy.
To the fullest extent permitted by law, SurePro.construction disclaims liability for indirect, incidental, consequential, special, or punitive damages arising from or related to the collection, use, disclosure, transmission, or storage of information described in this Privacy Policy.
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1. INFORMATION WE COLLECT
We may collect information voluntarily provided by you, including but not limited to:
• Name
• Phone number
• Email address
• Service address or property location
• Billing or payment information
• Photographs or videos related to plumbing issues
• Descriptions of plumbing issues or service requests
• Communications submitted through website forms, SMS messages, phone calls, or email
We may also automatically collect certain technical and usage information, including:
• IP address
• Browser type and device identifiers
• Operating system
• Website interaction data and usage logs
• Cookies and similar tracking technologies
• Referring websites or sources
Information may be collected directly by SurePro.construction or through technology platforms, hosting providers, analytics tools, advertising networks, customer relationship systems, or other third-party vendors that support the operation of the Services.
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2. PURPOSES FOR COLLECTION AND USE
Information collected may be used for legitimate business purposes, including but not limited to:
• Scheduling and delivering plumbing services
• Customer service and communications
• Appointment reminders and service notifications
• Processing payments and billing
• Operational administration and recordkeeping
• Marketing and promotional communications
• Website analytics and service improvement
• Fraud prevention and security monitoring
• Compliance with legal obligations
• Dispute resolution and enforcement of agreements
• Business planning, development, and internal analytics
SurePro.construction may combine information collected from different sources to support these activities.
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3. INFORMATION SHARING AND DISCLOSURE
SurePro.construction does not sell personal information.
We may share information with trusted third parties when reasonably necessary to operate the Services or conduct legitimate business activities, including:
• Contractors and service technicians
• Customer management platforms and scheduling systems
• Payment processors and billing providers
• Website hosting providers and cloud storage platforms
• Analytics, marketing, and advertising platforms
• Insurance carriers and claims processors
• Legal, financial, and professional advisors
• Government authorities or regulators when legally required
Third-party providers may process information on our behalf in order to perform services necessary to support SurePro.construction’s operations.
We may disclose information when we reasonably believe disclosure is necessary to:
• comply with applicable laws or legal obligations
• enforce contractual rights
• protect the rights, property, safety, or security of SurePro.construction, our customers, or the public
• investigate fraud, abuse, misuse, or security incidents
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4. BUSINESS TRANSFERS
Information collected through the Services may be transferred as part of a corporate transaction, including but not limited to a merger, acquisition, restructuring, financing, sale of assets, or transfer of business operations. In such circumstances, personal information may be among the transferred assets.
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5. SMS COMMUNICATIONS AND CONSENT
By providing a mobile phone number to SurePro.construction, you expressly consent to receive SMS or text communications related to:
• appointment confirmations
• service reminders
• service updates
• account communications
• limited promotional or marketing messages
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP.
Consent to receive SMS communications is not a condition of purchasing services, and you may request alternative communication methods.
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6. COOKIES AND TRACKING TECHNOLOGIES
The Services may use cookies, pixels, tags, and similar technologies to:
• improve website functionality
• analyze website traffic and user behavior
• enhance user experience
• support marketing and advertising efforts
Cookies are small data files stored on a user’s device. Users may adjust browser settings to decline cookies or notify them when cookies are used, although certain website features may not function properly if cookies are disabled.
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7. THIRD-PARTY SERVICES AND LINKS
The Services may contain links to third-party websites, applications, or platforms that are not owned or controlled by SurePro.construction.
SurePro.construction is not responsible for the privacy practices, security policies, or content of third-party websites or services. Users are encouraged to review the privacy policies of those third parties before submitting personal information.
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8. NO CONFIDENTIALITY OR PROFESSIONAL RELATIONSHIP CREATED
Submission of information through the website, online forms, SMS messages, or other digital communications does not create a contractual, fiduciary, confidential, or professional relationship unless and until services are formally agreed to in writing by SurePro.construction.
Information transmitted electronically should not be considered confidential unless explicitly agreed in writing.
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9. DATA SECURITY
SurePro.construction implements commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While reasonable measures are taken to protect information, SurePro.construction cannot guarantee absolute security and disclaims liability for unauthorized access, data breaches, or security incidents beyond our reasonable control.
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10. DATA RETENTION
Information may be retained for as long as reasonably necessary to:
• provide services
• maintain business and financial records
• comply with legal and regulatory obligations
• enforce agreements
• resolve disputes
• protect the Company’s legal rights and interests
Retention periods may vary depending on the nature of the information and applicable legal requirements.
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11. CHILDREN’S PRIVACY
The Services are not directed to individuals under the age of 13, and SurePro.construction does not knowingly collect personal information from children.
If we become aware that personal information has been submitted by a child under the age of 13, we will take reasonable steps to delete such information.
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12. STATE PRIVACY RIGHTS
Residents of certain states, including California, may have rights under applicable privacy laws to request access to, correction of, or deletion of personal information.
SurePro.construction does not sell personal information as defined under the California Consumer Privacy Act (CCPA) or similar state privacy laws.
Privacy rights requests must be submitted through the official contact method identified below and must include sufficient information to reasonably verify the identity of the requesting party.
SurePro.construction reserves the right to deny requests that cannot be reasonably verified or that exceed the scope of applicable law.
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13. NO ACCEPTANCE OF LEGAL PROCESS
SurePro.construction does not accept service of process, subpoenas, legal notices, or formal claims through website submissions, contact forms, SMS messages, or email communications unless expressly agreed to in writing by an authorized officer of the Company.
Proper legal service must be made in accordance with applicable laws governing service of process.
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14. POLICY CHANGES
SurePro.construction reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Continued use of the Services following publication of changes constitutes acceptance of the updated policy.
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15. GOVERNING LAW
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.
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16. CONTACT
SurePro.construction
Website: https://SurePro.construction
All privacy-related inquiries, requests, or communications must be submitted through the contact form available on the SurePro.construction website. We do not accept privacy requests through SMS, social media messaging, or other informal communication channels.